Age Verification Policy
Effective date: April 5, 2026 • Site: crystalplayglade.com
1) Legal-age requirement
Access to crystalplayglade.com is limited to individuals who are at least 21 years old (or older where required by applicable law in your location). By accessing or creating an account, you represent and warrant that you meet this requirement.
2) Age-gating and eligibility
- Age gate: We may require you to confirm your date of birth or affirm you are 21+ before you can proceed.
- Account eligibility: Accounts may only be registered by natural persons who can lawfully access the services from their location.
- One person, one account: We may restrict or close duplicate or misrepresented accounts used to bypass eligibility checks.
3) How we help prevent underage access
- Collecting date-of-birth information during account creation (where applicable).
- Using risk signals (e.g., inconsistent profile details, payment or device indicators, repeated failed checks) to trigger review.
- Restricting access when we cannot reasonably confirm eligibility.
4) Verification checks and documentation
If we need to verify age or identity, we may request information or documentation such as:
- A government-issued photo ID (showing name and date of birth).
- A selfie or liveness check to confirm the ID belongs to you.
- Proof of address (e.g., utility bill or bank statement), if needed to confirm location eligibility.
We may use service providers to assist with verification. We only request what is reasonably necessary for eligibility and security.
5) Suspected underage accounts
If we suspect an account is underage or contains inaccurate age information, we may:
- Temporarily restrict access while we complete verification.
- Request additional documentation or clarification.
- Close the account if we confirm the user is underage or the information provided is false.
- Take additional steps as required by law or to protect the integrity of our services.
6) Parents and guardians
We encourage parents and guardians to monitor online activity. If you believe a minor has provided information to us, contact us so we can review and take appropriate action.